✅ Eligibility For Returns & Exchanges
- The item received is damaged or defective.
- The wrong product was delivered.
- The product contains a manufacturing defect.
- The request is submitted within 7 days of purchase or delivery.
❌ Non-Returnable Items
- Opened or used perfumes and fragrances.
- Beauty products after opening.
- Products damaged due to misuse.
- Clearance or sale items unless defective.
📦 Product Condition
- Products must be unused.
- Original packaging must be available.
- All tags and accessories must be included.
- No signs of damage or alteration should exist.
🔁 Exchange Process
To request an exchange, please provide your purchase details along with product information and supporting photographs if required. Our team will review your request and provide further guidance.
💰 Refund Policy
Refund requests will be reviewed individually based on the circumstances of the order. Approved refunds will be processed according to company policy.
🚚 Shipping Charges
Return or exchange shipping charges may apply unless the return is due to an error made by AL SHEIKH.
⚖ Right To Refuse Returns
AL SHEIKH reserves the right to refuse any return or exchange request that does not comply with the conditions outlined in this policy.
📝 Policy Updates
We may modify or update this Return & Exchange Policy at any time without prior notice. Updated policies will be published on this page.
📞 Need Assistance?
If you have any questions regarding returns or exchanges, please contact us.
📞 +92 56 3546517
📧 info@al-sheikh.pk
🌐 www.al-sheikh.pk